PLANNED APPOINTMENTS & QUOTED WORK
A job price agreed with you.
One small job or a few things sorted in one visit—tell me what you need. The price or charging basis is agreed before work begins.
HARRY HOME SUPPORT
Services & clear pricing.
Call-outs for unexpected problems. Upfront quotes for planned jobs.
Standard call-outs
£65 first hour
Then £11.25 per additional 15 minutes (£45/hour).
Urgent call-outs
£95 first hour
Then £15 per additional 15 minutes (£60/hour). Urgent rates agreed before attending.
No VAT added. Parts and other agreed charges are extra.
Lights, sockets & switches
Replacement lamps, light fittings, sockets and switches, plus suitable under-cabinet LED strips and lighting upgrades using existing supplies.
Replacement smoke, heat and carbon monoxide (CO) alarms, with suitability checked for your existing setup.
Appliances & electric hot water
Help sourcing, collecting and installing new or second-hand replacement washing machines, tumble dryers, dishwashers, fridges, freezers, electric ovens and hobs.
Replacement under-counter water heaters, immersion heater thermostats and elements, programmers and timers, subject to suitable existing connections. Appliance and fitting costs are agreed beforehand.
★★★★★
“I’ve used Harry a few times now to help move and install large appliances…”
Heating, fans & showers
Replacement electric storage heaters, panel heaters and controls, where the existing supply is suitable.
Replacement extractor fans and electric showers, subject to the existing wiring, protection, connections and location being suitable for the replacement.
Practical home jobs
TV wall mounting, cable tidying, shelves and brackets, furniture assembly, Wi-Fi and smart-device setup, plus gate servicing and minor repairs.
Seasonal help with outdoor Christmas lights, timers, takedown and packing.
Common questions
What does a local call-out cost?
£65 including up to one hour on site. Additional time is £45 per hour, billed in 15-minute increments (£11.25 each), rounded up to the next increment. Extra time is agreed before continuing. No VAT is added.
What about planned jobs?
Appliance replacements, TV mounting and other planned jobs are quoted upfront once I have enough information. You approve the quote before work starts. You pay the agreed job price, not an extra call-out fee on top.
What if it cannot be fixed during the visit?
The visit charge covers attendance, assessment and work undertaken, even if parts or a specialist are needed. Return visits and further costs are agreed first.
When and how do I pay?
Payment is due at the end of each call-out visit, or on completion of the quoted job. Bank transfer, contactless and cash are accepted; an invoice is provided. Expensive or specially ordered items may need payment before ordering.
Are parts included?
Parts, disposal, collection and any additional travel are extra where needed and agreed beforehand.
Where do you cover?
Based near Pulborough, covering Billingshurst, West Chiltington, Storrington, Thakeham, Petworth, Horsham, Arundel and nearby villages. Coverage is confirmed for your address before booking. Local travel is included; additional travel charges further afield are agreed upfront.
When are you available?
Visits by arrangement, including afternoons and evenings. Call to check urgent availability. Late evening starts at 8pm; a planned appointment keeps its agreed price. This is not a 24-hour service.
What does an urgent visit cost?
Urgent attendance is £95 including the first hour, then £60 per hour in 15-minute increments (£15 each), rounded up to the next increment. Availability and the urgent rate are agreed before attending. Planned appointments keep their agreed price, including evenings and weekends.
Lights and fittings, electric heating, extractor fans, appliance replacements, home technology and small practical jobs. Send details first so I can confirm the work is within my scope. No gas work.
Ask about a job